1. Overview
This website is operated by Aleppo Soap UK (“we”, “us”, or “our”). By visiting our site or purchasing products from us, you agree to be bound by the following Terms and Conditions (“Terms”). These Terms apply to all users of the site, including browsers, customers, and contributors of content.
Please read these Terms carefully before using our site. If you do not agree, you must not use our website or services.
We reserve the right to update or amend these Terms at any time by posting a revised version on our website. Continued use of the site after such changes constitutes your acceptance of the new Terms.
2. Online Store Terms
By using our website, you confirm that you are at least 18 years old or the age of majority in your jurisdiction, and that you are legally capable of entering into binding contracts.
You agree not to use our products or services for any illegal or unauthorised purpose and not to violate any laws in your jurisdiction, including copyright or data protection laws.
Any breach of these Terms may result in immediate suspension or termination of your access to our website or services.
3. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your non-financial data (such as emails or messages) may be transferred unencrypted across networks for technical processing. All payment information is encrypted via secure SSL technology and handled only by trusted payment processors.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service or website without our express written permission.
4. Product Information and Availability
We make every effort to display our products accurately, including colours and descriptions. However, variations may occur depending on your device settings.
All products are subject to availability and we reserve the right to limit quantities or discontinue products at any time.
Prices and descriptions are subject to change without notice.
5. Orders and Payments
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion, including those suspected of fraud, resale, or unauthorised distribution.
You agree to provide accurate and complete billing, delivery, and payment information. Incorrect details may result in delays or cancellation.
For details on returns and refunds, please see our [Returns & Delivery Policy].
6. Third-Party Services
Our store is hosted on WooCommerce, which provides the e-commerce platform enabling us to sell our products.
We may link to third-party websites or tools, which are provided “as is” without any warranty. We are not responsible for their content, privacy practices, or terms. Please review third-party policies before using such websites or services.
7. User Content and Feedback
If you submit comments, reviews, or other materials (“User Content”), you grant us a non-exclusive, royalty-free licence to use, reproduce, and distribute such content in connection with our business.
You must not post unlawful, defamatory, or infringing material. We reserve the right to remove or moderate any content at our discretion.
8. Personal Information
Your personal data is handled in accordance with our [Privacy Policy], which complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
9. Prohibited Uses
You must not use our site:
- For any unlawful purpose or to encourage illegal activity
- To infringe upon any intellectual property or privacy rights
- To transmit malware or malicious code
- To collect personal data from others
- To interfere with or disrupt our website or security features
We reserve the right to suspend or terminate your use of our site if you engage in prohibited conduct.
10. Disclaimer and Limitation of Liability
Our website and all products are provided “as is” and “as available,” without any warranty except where required by law.
We do not guarantee that the service will be uninterrupted or error-free. To the fullest extent permitted by law, Aleppo Soap UK shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products.
Your statutory rights as a consumer are not affected.
11. Indemnification
You agree to indemnify and hold harmless Aleppo Soap UK, its employees, agents, and partners from any claims, damages, or expenses arising out of your breach of these Terms or your misuse of this website or products.
12. Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be limited or removed to the minimum extent necessary, and the remaining Terms will remain in full force and effect.
13. Termination
We may terminate or suspend your access to the site or services at any time without notice if you breach these Terms.
You may stop using the website at any time. Any obligations incurred prior to termination shall survive termination.
14. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Information
If you have any questions about these Terms, please contact us at: contact@alepposoap.uk