UK & International shipping

UK Free Shipping

I offer free UK shipping via Royal Mail or other suitable couriers, depending on parcel weight and destination. Typical delivery time is 3-5 working days (excluding weekends). Dispatch may take place on the same day or the following working day, depending on when the order is received.

UK Paid shipping

I offer Royal Mail 48 hour (working day) delivery service for an additional charge. The delivery times are stated by Royal Mail and are not guaranteed by them. From past experience, the 48hr delivery hits their target more so than the 24hr delivery so I no longer offer the 24hr delivery, unless specifically requested.

I offer Royal Mail guaranteed by 1pm next day delivery. This excludes delivery on Saturday and Sunday and assumes orders are placed early enough (by noon) for the parcel to be taken to the post office.

Please be aware that depending on the time of the order, actual dispatch may take place on the same day or the following working day.

International shipping

I can ship internationally but please contact me on contact@alepposoap.uk BEFORE placing an order so I can calculate shipping. There are many options depending on weight and destination. You can view Royal Mail International shipping rates, for 1 bar of Aleppo soap (0.3kg) up to 5 bars of soap (1.3kg). If you tell me how many bars you’d like I can work out the most inexpensive option for shipping. Depending on the destination, time of year and delivery service, typical delivery times are between 2 and 6 weeks.

To remain within the 2kg weight limit, I can only post a maximum of 8 bars of Aleppo soap as part of a single parcel. I can post a larger quantity but cost of shipping goes up. Other items weight differently so I need to calculate the best shipping rate for the order. The default post rate I quote on my website does not accurately reflect postage costs.

Please note that the customer is responsible for any local taxes or import duties.

For international payments I’d recommend a debit card linked to a multi-currency account with Wise to save on exchange rate fees, but I can also invoice credit/debit cards or accept PayPal.